Old canal-house door or modern apartment?
Tell us your address, whether the door has simply fallen shut or is locked, and if there is a key on the inside. We assess the door before choosing an opening method. Damage-free opening is not guaranteed in every situation.
Agree on the price before work begins
We discuss the price by phone before work begins. Additional work is agreed with you first. Arrival times depend on availability and traffic.
Renting or using a shared entrance?
Check your landlord’s or building association’s rules before changing shared locks. You may need to demonstrate your right to access the property; tell us if your identification is inside.
After a break-in
Call 112 if there is immediate danger. Otherwise contact the police on 0900-8844 and follow their advice before touching evidence. Discuss repairs and reimbursement with your insurer.